Frequently Asked Questions

• Will my phone number be visible to others?

  No. All your contact information will be hidden in the system and not be visible to others.

• I lost my password. What can I do?

  Just open this page to reset your password.

• Which payment methods can I use?

  We support Paypal, Apple-Pay, Google-Pay, Visa, Mastercard and American Express.

• A call suddenly ended. Why did this happen?

  There can be many reasons for a call ending suddenly. Normally this should not be happening. In most cases your connection or the connection of the advisor was interruped. You can just call again or arrange a callback.

  If the problem persists. Please let us know here.