Frequently Asked Questions

  • Will my phone number be visible to others?

    No. All your contact information will be hidden in the system and not be visible to others.

  • I lost my password. What can I do?

    Just open this page to reset your password.

  • Which payment methods can I use?

    We support Paypal, Apple-Pay, Google-Pay, Visa, Mastercard and American Express.

  • A call suddenly ended. Why did this happen?

    There can be many reasons for a call ending suddenly. Normally this should not be happening. In most cases your connection or the connection of the advisor was interruped. You can just call again or arrange a callback.

    If the problem persists. Please let us know here.

Or contact us via our contact form here.

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